Return Policy
Return Policy
We prioritize your satisfaction and want you to love your purchase. If you are not completely satisfied, we offer a straightforward return policy to make the process as easy as possible.
Return Window
You have 30 days from the date of receipt to initiate a return for a full refund or exchange.
Eligibility for Returns
To qualify for a return, please ensure the following:
- The item is in its original condition, unused, and unworn.
- All original tags and packaging are intact.
- The item shows no signs of damage, wear, or alterations.
Certain items may be marked as final sale and are not eligible for return or exchange. This will be clearly indicated on the product page.
How to Initiate a Return
- Contact our customer support team using the Contact Form on our website.
- Provide your order number and details about the item you wish to return.
- Once your request is verified, we will issue a return authorization required to process your return.
You will receive detailed instructions, including the appropriate shipping address.
Return Shipping Costs
- Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., receiving a damaged or incorrect item).
- Our Responsibility: If the return is due to our error, we will cover the shipping costs and provide a prepaid shipping label.
Processing Refunds and Exchanges
- Refunds:
- Once we receive and inspect the returned item, we will process your refund within 5-7 business days to the original payment method.
- A confirmation email will be sent once the refund is initiated.
- Exchanges:
- The replacement item will be shipped as soon as the return is processed.
Need Assistance?
If you have any questions or need help with the return process, our customer support team is here to assist you.
We value your understanding and support and look forward to ensuring your satisfaction with our products. Thank you for choosing us!